Privacy Policy

01 / Who We Are

TruProStyle is an online platform providing identity, image and personal transformation services and related content. For the purposes of applicable data protection law, the data controller responsible for personal data processed through this website is: 
Olga Georgiieva
Trading as: TruProStyle
Email: hello@truprostyle.com
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details above.

02 / Personal Data We Collect

We may collect personal data that you provide directly to us, including when you complete a contact form, communicate with us by email or otherwise interact with our services.
This information may include:
• your name;
• your email address;
• information you choose to provide in your message or inquiry;
• information relating to the services you are interested in.
We may also collect certain technical information automatically when you visit the website, such as information about your device, browser, IP address and how you interact with the website.
This may be collected through cookies and similar technologies, where permitted by applicable law.

03 / How We Use Your Personal Data

We use personal data only where we have a lawful basis to do so. Depending on how you interact with TruProStyle, we may use your personal data to:
• respond to your inquiries and communicate with you;
• provide information about our services that you request;
• provide and improve our website and services;
• understand how visitors use our website and improve its performance and user experience;
• maintain the security and integrity of our website;
• comply with applicable legal and regulatory obligations.
Where required by law, we will ask for your consent before using personal data for a particular purpose.
You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

04 / Legal Bases for Processing

Depending on the circumstances, we process your personal data on one or more of the following legal bases:
• Consent – where you have given us permission to process your personal data for a specific purpose.
• Contractual necessity – where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
• Legitimate interests – where processing is necessary for our legitimate interests, such as maintaining the security and functionality of our website, responding to general communications and improving our services, provided that those interests do not override your fundamental rights and freedoms.
• Legal obligations – where processing is necessary for us to comply with applicable laws or regulatory requirements.

05 / Cookies and Analytics

Our website uses cookies and similar technologies to operate correctly and, where you provide your consent, to understand how visitors use the website and improve its performance. We use Google Analytics 4 (GA4), a web analytics service provided by Google, to collect information about how visitors interact with our website. This may include information such as pages visited, session activity, approximate location, browser and device information. Google Analytics may use cookies and similar technologies for analytics purposes. Where consent is required by applicable law, analytics cookies will not be used unless you have provided your consent. You can accept, reject or manage your cookie preferences through the cookie consent controls available on the website and can change your preferences at any time. For more information about the cookies and similar technologies used on this website, please see our Cookie Policy.

06 / How We Share Personal Data

We do not sell your personal data.

We may share personal data with trusted service providers that help us operate our website, communicate with users, provide our services, maintain security or analyse website performance.

This includes Google, which provides Google Analytics 4 (GA4) for website analytics where you have provided the required consent.

These service providers may process personal data only as necessary to provide their services to us and subject to applicable contractual and data protection obligations.

We may also disclose personal data where required by law, regulation, legal process or a competent public authority.

07 / International Data Transfers

Some of the service providers and technologies we use, including Google Analytics 4 (GA4), may involve the processing of personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate measures required by applicable data protection law to protect that information.

These measures may include transfers to countries recognised by the European Commission as providing an adequate level of data protection, Standard Contractual Clauses approved by the European Commission, or other legally recognised safeguards.

08 / How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected and in accordance with applicable legal requirements.

Information submitted through contact forms or correspondence may be retained for as long as necessary to respond to your inquiry, provide requested services, maintain appropriate business records and comply with legal or regulatory obligations.

Analytics data collected through Google Analytics 4 (GA4) is retained in accordance with the retention settings configured in our Google Analytics account. Where applicable, information stored through cookies is retained for the periods described in our Cookie Policy.

When personal data is no longer required for the purposes for which it was collected, we will delete or anonymise it where appropriate.

09 / How We Protect Your Data

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal data transmitted to or through our website.

10 / Your Data Protection Rights

Depending on applicable law and your circumstances, you may have the right to:
• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request deletion of your personal data;
• request restriction of the processing of your personal data;
• object to certain processing of your personal data;
• request the portability of your personal data where applicable;
• withdraw consent at any time where processing is based on consent.
You may exercise these rights by contacting us using the details provided below. If you are located in the European Economic Area, you also have the right to lodge a complaint with the competent data protection supervisory authority. In Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

11 / Third-Party Links

Our website may contain links to websites, platforms or services operated by third parties. We are not responsible for the privacy practices, content or security of third-party websites. When you leave our website, we encourage you to review the privacy information provided by the relevant third party before providing personal data.

12 / Changes to This Privacy Policy & Contact

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, legal requirements or data protection practices. When we make changes, we will update the “Last updated” date displayed at the top of this page.
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal data is processed, please contact:
Olga Georgiieva
Trading as: TruProStyle
Email: hello@truprostyle.com

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